FAQs

Providing professional client support and complete transparency is a high priority at TFX Markets
Q: What is Forex?

A: Forex and ‘FX’ are shortened terms used for ‘foreign exchange’. Foreign exchange or ‘currency trading’ is the exchange of money from different countries. The value of one country’s currency is constantly changing against the value of another country’s currency. Forex traders can make profit or losses through buying and selling currencies on the foreign exchange market.

Q: What is Over the Counter (OTC) trading?

A: A market conducted directly between dealers and principals via a computer network rather than a regulated exchange trading floor. OTC trading with TFX Markets means that you trade currencies but don’t actually take delivery of these currencies.

Q: How to Register a Trading Account?

A: To register a live trading account, visit the account opening page and complete all relevant details accurately and submit the required documents. Once your account is created, you will receive an email confirmation. This email includes your log in credentials, account funding options, and instructions for accessing your account.

Q: What Documents are required?

A: You are required to provide a valid proof or identification (passport, ID card or Drivers License) and a proof of address (Bank Statement, Utility Bill or Tax Bill) dated within the last three months.

Q: How can I Deposit Funds?

A: You can fund your trading accounts via the “Fund Account” option from within the client area.

Q: How can I Withdraw Funds?

A: You can withdraw from your trading accounts via the “Withdraw Funds” option from within the client area.

Q: How will I receive Funds?

A: TFX Markets will return funds to the method used to fund the account. Any amount that exceeds the total deposited sum by credit or debit cards can be sent by wire transfer or one of the e-wallets available at TFX Markets on a case-by-case basis

Q: Am I charged fees or commissions on deposits and withdrawals?

A: No, there are no Broker fees or commissions when withdrawing from a TFX Markets account. Please see the specific deposit/withdrawal option for any charges that may apply.

Q: What are Forex Instruments?

A: Forex Instruments are the products available to trade in the Forex markets, for example EURUSD represents trading EURO vs US Dollars.

Q: What is Day Trading?

A: Day Trading deals are orders that are opened and closed on the same day. Day trading is a popular trading strategy in the Forex Markets.

Q: What is a Limit Order?

A: A limit order is where you choose a predetermined price at which you want to open an order. When and if this price is hit in the market, your pending order is automatically opened.

Q: How do I know which currency will go up or down?

A: As the Forex market is highly volatile it is difficult to predict. Due to market volatility, there is no system that can guarantee that a transaction on the foreign currency market should result in profit.

Q: What hours can I trade?

A: The TFX Markets trading platforms offer 24 hour access to your account. Market open and close hours are listed on our trading hours page.

Q: Is TFX Markets regulated?

A: Yes, TFX Markets is regulated by the International Financial Services Commission (“IFSC”) in Belize with license number IFSC/60/324/TS/17.

Q: Is Forex risky?

A: Yes, we advise all our clients that foreign exchange trading does involve substantial amount of risk. With TFX Markets you cannot lose more than your account’s margin. Forex commodities and CFDs (OTC Trading) are leveraged products that carry a substantial risk and may not be suitable for everyone. Please ensure that you understand fully the risks involved and do not invest money you cannot afford to lose

Q: What type of account is suitable for me?

A: TFX Markets offers three account types with different conditions and spreads involved. For high volume traders, TFX Markets can arrange a tailor-made account. Feel free to chat with our support team for more information about the account options.

TRANSPARENT TRADING

Better Trading Conditions

TFX Markets offers leading trading conditions including low spreads from 0.0 pips, high leverage and negative balance protection.

Practice Forex Trading

The TFX Markets demo account offers you FX currency pairs, commodities, indices, futures and CFD trading 24 hours a day, five days a week.